Inicio > Economía, finanzas, empresa y gestión > Empresa y gestión > Ventas y marketing > Customer Experience in Experiential Leisure
Customer Experience in Experiential Leisure

Customer Experience in Experiential Leisure

Mostafa Abakouy / Yasmine LEBBADI

146,84 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Ventas y marketing
ISBN:
9786208872922
146,84 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
  • Librería Perelló (Valencia)
  • Librería Elías (Asturias)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

The experiential era is marked by consumers’ thirst for extraordinary, intense, and memorable consumer experiences. Studies on the world of experiential leisure explain that these are, by definition, activities that are out of the ordinary, that people do not wish to repeat, and for which customers have high and confusing expectations. The aim of our research is to explore the specificities of the customer experience in experiential leisure and to contribute to both the scientific and professional worlds through a methodological overview that combines documentary research, exploratory surveys, and quantitative studies, using a verified model that explains the process of attracting, satisfying, and retaining customers in this sector.

Artículos relacionados

  • Websites That Work
    Paul J Scott
    Why do so many business owners pour time and money into their websites and get so little in return? Usually, it’s because they aren’t focusing on the right strategies. They waste resources chasing the wrong metrics, and don’t know how to turn views and other forms of engagement into sales. They know they need to find customers online to stay competitive, but aren’t sure how. Ge...
  • Exploring Markets
    Stefan Kühl
    Organizations construct their environments themselves. From the bewildering, chaotic array of impressions, they take those bits of information that enable them to produce such a view of the environment – one that makes it possible for them to operate in the environment with relative confidence. Thus, contrary to what traditional market research suggests, organizations do not re...
    Disponible

    7,33 €

  • Inter-Organizational Trust for Business-To-Business E-Commerce
    Pauline Ratnasingam
    ...
  • Contemporary Research in E-Marketing, Volume 1
    Sandeep Krishnamurthy
    ...
  • The Experience Effect for Small Business
    Jim Joseph
    As every customer knows, the shopping experience is critical to brand satisfaction and loyalty. We all care deeply about the overall experience of the buying process--the marketing message, subliminal cues, the sales approach, personal human interaction...and more. When all of these elements come together in a cohesive and seamless package, a loyal customer is born. Brand strat...
  • Marketing Campaign Development
    Mike Gospe
    This book is a practical, pragmatic 'how to' book designed for hi-tech marketing operations, regional, and corporate marketing leaders at every level. This unique book takes you step-by-step through the disciplined, yet practical, process of architecting truly integrated marketing communications plans that work. In it, you fill find a prescription for building a successful, rep...
    Disponible

    27,98 €

Otros libros del autor

  • Experiência do cliente no lazer experimental
    Mostafa Abakouy / Yasmine LEBBADI
    A era experiencial é marcada pelo facto de os consumidores estarem sedentos por experiências de consumo extraordinárias, intensas e memoráveis. Estudos sobre o universo do lazer experiencial explicam que se trata, por definição, de atividades que fogem do comum, que não se deseja repetir e em relação às quais os clientes têm expectativas elevadas e confusas ao mesmo tempo. O ob...
    Disponible

    146,80 €

  • Kundenerfahrung in der Erlebniswelt Freizeit
    Mostafa Abakouy / Yasmine LEBBADI
    Das Zeitalter der Erlebnisse ist geprägt davon, dass Verbraucher nach außergewöhnlichen, intensiven und unvergesslichen Konsumerlebnissen verlangen. Studien zur Welt der Erlebnisfreizeit zeigen, dass es sich dabei per Definition um Aktivitäten handelt, die aus dem Alltag herausragen, die man nicht mehrmals erleben möchte und an die Kunden hohe und zugleich diffuse Erwartungen h...
    Disponible

    146,72 €

  • L’esperienza del cliente nel tempo libero esperienziale
    Mostafa Abakouy / Yasmine LEBBADI
    L’era esperienziale è caratterizzata dal fatto che i consumatori sono assetati di esperienze di consumo straordinarie, intense e memorabili. Gli studi sul mondo del tempo libero esperienziale spiegano che si tratta per definizione di attività fuori dall’ordinario, che non si desidera ripetere più volte e per le quali i clienti hanno aspettative elevate e al tempo stesso confuse...
    Disponible

    146,80 €

  • Doświadczenie klienta w Experiential Leisure
    Mostafa Abakouy / Yasmine LEBBADI
    Era doświadczeń charakteryzuje się tym, że konsumenci pragną przeżywać niezwykłe, intensywne i niezapomniane doświadczenia związane z konsumpcją. Badania dotyczące świata rozrywki opartej na doświadczeniach wyjaśniają, że są to z definicji działania wykraczające poza codzienność, których nie chce się powtarzać i wobec których klienci mają wysokie, ale jednocześnie niejasne ocze...
    Disponible

    146,79 €

  • L’Expérience Client dans les Loisirs Expérientiels
    Mostafa Abakouy / Yasmine LEBBADI
    L’ère expérientielle est marquée par le fait que les consommateurs sont assoiffés à vivre des expériences de consommation extraordinaires, intenses et mémorables. Les études sur l’univers des loisirs expérientiels expliquent qu’il s’agit par définition des activités qui sortent de l’ordinaire, qu’on ne souhaite pas vivre plusieurs fois et dont les clients ont des attentes haute...
    Disponible

    115,20 €