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The variables that influence restaurant customer satisfaction

The variables that influence restaurant customer satisfaction

Claudelir Clein / Claudio Mioranza

79,31 €
IVA incluido
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Gestión y técnicas de gestión
ISBN:
9786208759872
79,31 €
IVA incluido
Disponible

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Sobre IBD

In organisations, service management has become a necessity in order to win over and satisfy customers, and there are variables that need to be studied and worked on in order to achieve a competitive advantage over competitors in the same industry. Faced with this reality, company managers are pressured by the market to devise, execute and control strategies aimed at satisfying the needs and desires of the most diverse types of customers.

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