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Le variabili che influenzano la soddisfazione dei clienti dei ristoranti

Le variabili che influenzano la soddisfazione dei clienti dei ristoranti

Claudelir Clein / Claudio Mioranza

79,28 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Gestión y técnicas de gestión
ISBN:
9786208759896
79,28 €
IVA incluido
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Sobre IBD

Nelle organizzazioni, la gestione dei servizi è diventata una necessità per conquistare e soddisfare i clienti, e ci sono variabili che devono essere studiate e lavorate per ottenere un vantaggio competitivo rispetto ai concorrenti dello stesso settore. Di fronte a questa realtà, i manager delle aziende sono spinti dal mercato a ideare, eseguire e controllare strategie volte a soddisfare i bisogni e i desideri delle più diverse tipologie di clienti.

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