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O meu negócio de Call Centre

O meu negócio de Call Centre

Samuel Mandeng Bitom

104,02 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Ventas y marketing
ISBN:
9786208933463
104,02 €
IVA incluido
Disponible

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Sobre IBD

Da sua longa viagem através de África até aos call centers de Marrocos, Samuel conta com sinceridade a história da sua conversão a uma profissão pouco conhecida para muitos, mas cheia de promessas: o call center. Através da sua história pessoal e de dez anos de experiência, revela as realidades deste sector exigente, os seus códigos, as suas ferramentas e as chaves da excelência. Do medo da primeira chamada à conquista de lugares de responsabilidade, o autor partilha as suas misérias, os seus triunfos e, sobretudo, uma mensagem de esperança.Um relato inspirador e um guia prático para todos aqueles que querem prosperar nesta profissão.

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Otros libros del autor

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