Mein Beruf das Callcenter

Mein Beruf das Callcenter

Samuel Mandeng Bitom

104,01 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Ventas y marketing
ISBN:
9786208933449
104,01 €
IVA incluido
Disponible

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Von seiner langen Reise durch Afrika bis zu den marokkanischen Callcentern erzählt Samuel aufrichtig die Geschichte seiner Umschulung in einen Beruf, der von vielen verkannt wird, aber voller Versprechungen ist: das Callcenter. Anhand seiner persönlichen Geschichte und seiner zehnjährigen Erfahrung schildert er die Realitäten dieses anspruchsvollen Sektors, seine Codes, seine Werkzeuge und die Schlüssel, um sich darin auszuzeichnen. Von der Angst vor dem ersten Anruf bis hin zum Erreichen von Führungspositionen teilt der Autor sein Elend, seine Triumphe und vor allem eine Botschaft der Hoffnung.Ein inspirierendes Zeugnis und ein praktischer Leitfaden für alle, die in diesem Beruf aufblühen wollen.

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