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Mise en place d’un système de gestion de la qualité

Mise en place d’un système de gestion de la qualité

Simin Azizifar

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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Gestión y técnicas de gestión
ISBN:
9786209137396
100,03 €
IVA incluido
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Dans le contexte de la fabrication, la qualité désigne le degré de conformité d’un produit ou d’un processus aux exigences établies, aux attentes des clients et aux normes réglementaires. Elle ne se limite plus à la simple inspection des produits finis, mais s’intègre à tous les aspects du cycle de production, de la conception et de l’approvisionnement à l’assemblage et à la livraison. Selon Juran (1999), la qualité est l’aptitude à l’emploi , ce qui implique qu’un produit doit remplir les fonctions prévues dans des conditions spécifiées. De même, la norme ISO 9000:2015 définit la qualité comme le degré auquel un ensemble de caractéristiques intrinsèques d’un objet répond aux exigences (ISO, 2015).

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