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Istituzione di un sistema di gestione della qualità

Istituzione di un sistema di gestione della qualità

Simin Azizifar

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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Gestión y técnicas de gestión
ISBN:
9786209139956
100,05 €
IVA incluido
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Sobre IBD

La qualità, nel contesto della produzione, si riferisce al grado di conformità di un prodotto o processo ai requisiti stabiliti, alle aspettative dei clienti e agli standard normativi. Non si limita più alla mera ispezione dei prodotti finali, ma è integrata in ogni aspetto del ciclo di vita della produzione, dalla progettazione e dall’approvvigionamento all’assemblaggio e alla consegna. Secondo Juran (1999), la qualità è 'idoneità all’uso', il che implica che un prodotto debba soddisfare le funzioni previste in condizioni specifiche. Analogamente, la norma ISO 9000:2015 definisce la qualità come 'il grado in cui un insieme di caratteristiche intrinseche di un oggetto soddisfa i requisiti' (ISO, 2015).

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