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Leistungsvereinbarungen und Dienstleistungserbringung. Der Fall der Moi University

Leistungsvereinbarungen und Dienstleistungserbringung. Der Fall der Moi University

George Isaiah Otieno Wamactildah

100,03 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2026
Materia
Administración pública
ISBN:
9786209775741
100,03 €
IVA incluido
Disponible

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Die Einführung von Leistungsvereinbarungen verbessert die Dienstleistungserbringung in Einrichtungen des öffentlichen Sektors, wie diese Studie ergab. Diese Erkenntnisse leisten einen wichtigen Beitrag zur Bereitstellung entscheidender politischer Inputs für politische Entscheidungsträger in staatlichen Institutionen in Afrika. Allerdings sollten bei der Umsetzung von Leistungsvereinbarungen Komponenten zur Mitarbeitermotivation einbezogen werden, um bessere Ergebnisse zu erzielen. Die Studie legt nahe, dass öffentliche Einrichtungen und insbesondere akademische und höhere Bildungseinrichtungen in Afrika sowie staatliche Institutionen Leistungsvereinbarungen einführen sollten, um die Dienstleistungserbringung für ihre Kunden zu verbessern.

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