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Values-based Service for Sustainable Business

Values-based Service for Sustainable Business

Bo Edvardsson / Bo Enquist

315,88 €
IVA incluido
Consulta disponibilidad
Editorial:
Taylor & Francis Ltd
Año de edición:
2008
Materia
Empresa y gestión
ISBN:
9780415458535

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This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

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  • Values-based Service for Sustainable Business
    Bo Edvardsson / Bo Enquist
    This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. ...
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