LIBROS DEL AUTOR: bo enquist

1 resultados para LIBROS DEL AUTOR: bo enquist

  • Values-based Service for Sustainable Business
    Bo Edvardsson / Bo Enquist
    This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. ...
    Disponible

    104,86 €