LIBROS DEL AUTOR: bo enquist

3 resultados para LIBROS DEL AUTOR: bo enquist

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  • Framing Innovation in Public Service Sectors
    Bo Enquist / Lars Fuglsang / Rolf Rønning
    Innovation is seen as an interactive process that involves many actors within and across organizational boundaries.  In public sector services, innovation is a frequent, often holistic, and multi-layered process that involves many actors and many services at the same time. However, most of the existing literature on innovation in public sector services is based on the economics...
    Disponible

    301,82 €

  • Values-based Service for Sustainable Business
    Bo Edvardsson / Bo Enquist
    This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. ...
    Disponible

    104,86 €

  • Values-based Service for Sustainable Business
    Bo Edvardsson / Bo Enquist
    This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. ...
    Disponible

    315,88 €