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The Call Center Handbook

The Call Center Handbook

Keith Dawson

89,49 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2003
Materia
Informática: cuestiones generales
ISBN:
9781578203055
89,49 €
IVA incluido
Disponible

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Sobre IBD

A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

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