Gestione elettronica delle relazioni con i clienti (e-CRM) nell’Online Banking

Gestione elettronica delle relazioni con i clienti (e-CRM) nell’Online Banking

Tanveer Ahmed

45,09 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2024
ISBN:
9786208020354
45,09 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
  • Librería Perelló (Valencia)
  • Librería Elías (Asturias)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

Nell’online banking l’interazione faccia a faccia tra banca e cliente non è visibile. Questo crea un enorme gap di servizio per le banche, che non sanno come servire e mantenere le relazioni con i clienti nell’ambiente online. L’obiettivo di questo libro è indagare come le banche utilizzano lo strumento E-CRM per mantenere le relazioni con i clienti utilizzando Internet, quali sono i vantaggi derivanti dall’uso di questo strumento e come questo strumento viene implementato con successo in una banca.

Artículos relacionados

  • Poetry Is Our Ministry to Touch the Heart
    Anelda Lukesia Ballard / Jean Anelda Scott
    Poetry is Our Ministry to Touch the Heart, was birthed when Anelda L. Ballard became ill. God spoke to her in a dream and said 'pick up a pen and write' by being obedient this book was written through the Holy Spirit. Anelda and her mother Jean A. Scott believes that God’s wants to heal a hurting heart. This book will inspire you and encourage you to never give up hope. Jesu...
    Disponible

    11,12 €

  • I soldati lunghi
    Pierluigi Romeo di Colloredo Mels
    Il 24 maggio 1915 il Regno d’Italia entrò nella Grande Guerra, che si sarebbe dimostrata il momento più alto e tragico della sua storia, a poco più di cinquant’anni dalla sua unificazione.In quella lotta tremenda durata quattro anni, la Brigata Granatieri di Sardegna , con i suoi due valorosi Reggimenti, i più antichi del Regio Esercito scrisse, nel grande quadro della guerra d...
    Disponible

    32,59 €

  • Five Beneath Philly
    Susan Bandy / Tom Richmond
    Allen Williams plans to make something of his life and escape South Philly and the work at Cross Brothers’ Meat Packing Plant. He prepares himself with excellent grades and an upcoming full-ride scholarship to climb out of South Philly forever. Then fate changes his whole world. An only son in a family of six, Allen suddenly finds himself responsible for his mother, grandmother...
    Disponible

    18,28 €

  • Forms
    Sharon Welch
    I am an award-winning artist and my works hang in private residences, community hospitals, businesses, and restaurants across the US and also abroad.  I live in Pierre, South Dakota. Since 2008 I have owned Sharon Welch Gallery and Studio where I paint and teach classes.  My theory is have fun, remove the fear of failure, experiment and let the child inside of you play.Very oft...
  • Ricordi di una ausiliaria
    Andrea Lombardi / Raffaella Duelli
    Le memorie di Raffaella Duelli, Volontaria nel Battaglione Barbarigo della Decima Flottiglia Mas iniziano con la partenza del Barbarigo da Roma, narrando la lunga marcia del reparto verso il nord, sotto il mitragliamento degli aerei Alleati. Quindi, è descritta vividamente l'ultima battaglia del Barbarigo sul Fronte Sud, dal Senio a Comacchio: gli appunti di Raffaella, giov...
    Disponible

    28,08 €

  • Why Didn’t You Ask?
    Panya Dixon
    From an early occurrence in her childhood to a perilous thirteen-year relationship, Panya Dixon too often suffered from various forms of physical, emotional, and sexual abuse. Conflicted between love and the pain her loved ones brought on her, she consistently had to fight for her life and her will to move on. Why Didn’t You Ask? is an expression of Panya’s truth—her trials, pa...
    Disponible

    20,35 €

Otros libros del autor

  • Elektronisches Kundenbeziehungs Management (e-CRM) im Onlinebanking
    Tanveer Ahmed
    Beim Online-Banking findet keine persönliche Interaktion zwischen Bank und Kunde statt. Dadurch entsteht für die Banken eine riesige Dienstleistungslücke bei der Pflege der Kundenbeziehungen in der Online-Umgebung. Ziel dieses Buches ist es, zu untersuchen, wie Banken das E-CRM-Tool nutzen, um ihre Kundenbeziehungen über das Internet zu pflegen, welche Vorteile sich aus der Nut...
    Disponible

    45,16 €

  • Gestão eletrónica das relações com os clientes (e-CRM) na banca em linha
    Tanveer Ahmed
    Na banca em linha, não existe interação presencial entre o banco e o cliente. Este facto cria uma enorme lacuna de serviço para os bancos no que respeita à forma de servir e manter as relações com os clientes no ambiente em linha. O objetivo deste livro é investigar a forma como os bancos utilizam a ferramenta E-CRM para manter as suas relações com os clientes através da Intern...
    Disponible

    45,09 €

  • In Defence of Shame
    Tanveer Ahmed
    Psychiatrist Dr Tanveer Ahmed looks at the history and contemporary rise of shame and its overlap with group identity and mental health. Dr Ahmed argues that the stigmatisation of shame is part of a wider “tyranny of the positive”. This stigmatisation of negative emotions limits human flourishing and contributes to the growth in disorders such as anxiety and self-harm, aspects ...
    Disponible

    22,59 €

  • Fragile Nation
    Tanveer Ahmed
    A glimpse into the inner lives of psychiatrist Dr Ahmed’s patients in the melting pot of outer Sydney. The stories vary from closet gay Muslims, to health food fundamentalists. It is an account of the modern condition viewed through the microcosm of the consulting room. Funny, insightful, heartbreaking and inspiring, this gripping book will entertain and challenge. ___________...
    Disponible

    20,22 €

  • Modeling the Renewable Energy Transition in Canada
    Tanveer Ahmed
    The work demonstrates a techno-economic model of power generation for the cost-effective integration of renewable energy sources, with the goal of reducing greenhouse gas emissions in Canada. The methodological approach outlined by the author is based on periodic simulation of price variations. The result demonstrates that a 10% transition to renewable energy generation is poss...
    Disponible

    67,91 €