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Eccellenza del servizio clienti attraverso l’Internet degli oggetti

Eccellenza del servizio clienti attraverso l’Internet degli oggetti

Samir Yerpude / Tarun Kumar Singhal

43,88 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2024
Materia
Informática: cuestiones generales
ISBN:
9786207337798
43,88 €
IVA incluido
Disponible

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Sobre IBD

Questo libro è una grande fusione di Business e Information Technology. Il settore del servizio clienti è di vitale importanza e determina il futuro di un’organizzazione, nonché i risultati in termini di soddisfazione e fidelizzazione dei clienti. Vengono adottate misure per coinvolgere i clienti e tutti i loro punti di interazione per offrire un’esperienza uniforme in tutte le sedi. La tecnologia dell’informazione svolge un ruolo fondamentale nel rendere possibile questo processo aziendale. Questo libro aiuta a fare il salto successivo fondendo l’Internet delle cose con il processo aziendale per raggiungere l’ECCELLENZA nel PROCESSO DI SERVIZIO CLIENTI... È davvero una lettura imperdibile...

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