Inicio > Economía, finanzas, empresa y gestión > Empresa y gestión > Ventas y marketing > Investigación de mercado > Deploy Empathy
Deploy Empathy

Deploy Empathy

Michele Hansen

31,95 €
IVA incluido
Disponible
Editorial:
Dotsquare LLC
Año de edición:
2021
Materia
Investigación de mercado
ISBN:
9781737446606
31,95 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
  • Librería Perelló (Valencia)
  • Librería Elías (Asturias)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes. Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you’ll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.By the end of this book, you’ll be able to interview customers and potential customers with confidence.

Artículos relacionados

  • The Giant’s Ladder
    Elizabeth Chabe
    As a scientist or engineer, do you find the concept of marketing your work daunting? Are you struggling to get your scientific breakthrough the attention and success it deserves?The Giant’s Ladder, by Elizabeth Chabe, offers a pathway to do just that. This guide is specifically crafted for scientists stepping into leadership roles, marketing professionals within scientific orga...
    Disponible

    16,13 €

  • Economics and Consumer Behavior
    Agnus Deaton / Angus Deaton / John Muellbauer
    ...
    Disponible

    70,39 €

  • Gene6
    Guillermo Perezbolde
    GeneSeis: Descifrando las generaciones en el mundo moderno es un viaje fascinante a través de las complejas dinámicas generacionales que moldean nuestro mundo moderno. En esta obra innovadora, Guillermo Perezbolde nos sumerge en un análisis profundo de las diversas generaciones, desde los Baby Boomers hasta la Generación Alpha, desentrañando sus perfiles psicológicos y su impac...
    Disponible

    22,46 €

  • Next Generation Customer Experience
    Jeofrey Bean / Vineetha Raveendran
    The next generation, Gen Z, is more different than any other generations compared. With Next Generation Customer Experience, Jeofrey Bean (Customer Experience Revolution and Customer Experience Rules!) and contributing author Vineetha Raveendran answer the question, 'What is essential to create an engaging and profitable next-generation customer experience for Gen Z customers?'...
    Disponible

    22,34 €

  • The Joyless Economy
    Tibor Scitovsky
    His first four chapters present what remains one of the most artful and accessible summaries of what psychologists know about human motivation. Economists will learn that the concept of utility in economic models corresponds to the psychologist’s notion of comfort; and they will see substantial evidence against the idea that people are comfort maximizers. ...
    Disponible

    61,29 €

  • The Consumer Insights Revolution
    Ryan Barry / Stephan Gans / Steve Phillips
    Discover the secrets behind PepsiCo and Zappi’s transformation of PepsiCo’s consumer insights function into a globally connected, consumer-centric powerhouse. This book provides a comprehensive guide for market research professionals and organizations looking to modernize their insights capabilities and drive substantial organizational change.Key learnings:Modernizing insights ...
    Disponible

    24,43 €

Otros libros del autor

  • Deploy Empathy
    Michele Hansen
    With over 5,000 copies sold worldwide, Deploy Empathy has become a go-to guide for anyone interested in learning how to interview customers. This updated and expanded edition includes guidance on using AI in customer research, a customer interview workshop guide, additional analysis methods with worked examples, and more.'Deploy Empathy is a playbook for making empathy part of ...
    Disponible

    15,07 €