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Delivering Excellent Service Quality in Aviation

Delivering Excellent Service Quality in Aviation

Mario Kossmann

118,07 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2016
Materia
Empresa y gestión
ISBN:
9781138262560
118,07 €
IVA incluido
Disponible

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Sobre IBD

Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality, offering them a step-by-step and easy to understand framework they can follow. In addition, those service providers that are already proactively managing their service quality can easily adapt the framework to complement their current way of controlling it.

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Otros libros del autor

  • Requirements Management
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