CUSTOMERS EXPECTATION AND SATISFACTION LEVELS

CUSTOMERS EXPECTATION AND SATISFACTION LEVELS

Raghunantha p / Sathyapriya Madesha

52,01 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
ISBN:
9786208422370
52,01 €
IVA incluido
Disponible

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Sobre IBD

This book discusses the degree of customer satisfaction with regard to the service offered by the Philips Motors, as well as the key areas for customers in the service delivery process that directly affect how customers perceive the overall quality of the service, even after the sale. Every customer should generally anticipate receiving occasional servicing reminders, pickup and drop-off assistance, minimal fees, etc. It also suggests that in order to keep a customer, it would be required to meet all of his expectations.

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