Inicio > Economía, finanzas, empresa y gestión > Empresa y gestión > Ventas y marketing > Atención al cliente > Customer Service
Customer Service

Customer Service

Customer Service

Timothy P. Bonomo / Timothy PBonomo

15,54 €
IVA incluido
Disponible
Editorial:
Trafford Publishing
Año de edición:
2002
Materia
Atención al cliente
ISBN:
9781553695424
15,54 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Kálamo Books
  • Librería Elías (Asturias)
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)
Sobre IBD

Customer Service is a fast-paced, humourous and fresh approach to Customer Service that will benefit both first time employees and seasoned professionals as well.

Artículos relacionados

  • Innovations in Services Marketing and Management
    Goyal
    Modern corporations face a variety of challenges and opportunities in the field of sustainable development. Properly managing assets and maintaining effective relationships with customers are crucial considerations in successful businesses. Innovations in Services Marketing and Management: Strategies for Emerging Economies presents insights into marketing strategies and tactica...
  • Analyzing the Cultural Diversity of Consumers in the Global Marketplace
    Esmeralda Crespo-Almendros / Juan Miguel Alcántara-Pilar / Salvador del Salvador del Barrio-Garcia
    The key to any marketing strategy is finding a way to reach and appeal to the consumer. In the case of a diverse consumer pool, marketers must strive to direct their promotional efforts to appeal to a global customer base. Analyzing the Cultural Diversity of Consumers in the Global Marketplace explores the strategies associated with promoting products and services to a cultural...
  • The Mad Clientist’s ABCs of Client Service
    Michael B. Rynowecer / Michael BRynowecer
    The Mad Clientist distilled 14,000 in-depth interviews with top executives into 26 pithy, pointed actions for you to start using today. Spend just 26 minutes with The Mad Clientist and his ABCs of Client Service and improve your client service immediately. An unconventional look at a serious topic, The Mad Clientist, a.k.a. Michael B. Rynowecer, shows you how to deliver superio...
  • Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies
    Riyad Eid
    Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technology’s involvement with business processes in different sectors and industries while identifying mar...
  • Legendary Business Workbook
    Sharon Galluzzo
    This is a workbook to go with the book Legendary Business: From Rats to Riche$. You want action and you want it now!  Legendary Business: From Rats to Riche$ Workbook is just the tool you need to accelerate the business transformation you desire. Designed as a companion piece to Legendary Business: From Rats to Riche$, this workbook takes your progress to the next level.  Why ...
    Disponible

    16,33 €

  • Atención al Público y Técnicas de Comunicación
    ICB Editores
    El objetivo de este contenido es proporcionar conocimientos sobre las técnicas de información y comunicación efectivas para una buena atención al administrado. Introducir nuevas pautas de comportamiento en la actuación diaria del personal de las administraciones en sus relaciones con los ciudadanos que les permitan mejorar la calidad del servicio que prestan, así como analizar ...
    Disponible

    22,95 €