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Customer Loyalty and Success

Customer Loyalty and Success

J. Lynch

132,68 €
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Editorial:
Springer Nature B.V.
Año de edición:
1995
Materia
Ventas y marketing
ISBN:
9780333639108

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Sobre IBD

Tomorrow’s Customer is here today - The Customer as Carer - The Customer as a Resource - The Customer as a Change-Driver - The Customer as Experience-Shaper - Customer Input Management - Managing Synchronicity - Managing Symbiosis - Managing the Value Dimension - Moving Beyond Customer Care

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