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Bürgerinteraktion online - E-Governance

Bürgerinteraktion online - E-Governance

Aminata Sillah

53,66 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Informática: cuestiones generales
ISBN:
9786209397837
53,66 €
IVA incluido
Disponible

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Dieses Buch untersucht die Interaktion der Bürger auf Regierungswebsites (E-Governance). E-Governance wird definiert als „die Bereitstellung von Informationen und Dienstleistungen der Regierung online über das Internet oder andere digitale Mittel' (West 2000) und hat das Potenzial, die Beziehungen zu Bürgern, Unternehmen und anderen Regierungen zu verbessern. Ein Großteil der Forschung zu E-Governance hat sich mit der Frage befasst, was die Regierung online anbietet. Dieses Buch bietet einen systematischeren Ansatz für E-Governance, indem es untersucht, warum Bürger online mit der Regierung interagieren. Die Studie kommt zu dem Ergebnis, dass Bürger aus vielen Gründen online mit Behörden interagieren. Die Autorin kategorisiert diese Gründe als transaktional, informativ und partizipativ (E-Demokratie). Die Studie stellt außerdem fest, dass die am wenigsten verbreitete Aktivität, bei der Bürger online interagieren, die Teilnahme an E-Demokratie ist. Unter Verwendung der Institutionentheorie als analytischer Perspektive bewertet diese Studie E-Governance und die Online-Interaktion von Bürgern mit ihren Behörden. Anschließend werden die Implikationen der Ergebnisse diskutiert.

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