A Practical Guide to Airline Customer Service

A Practical Guide to Airline Customer Service

A Practical Guide to Airline Customer Service

Colin C. Law / Colin CLaw

53,89 €
IVA incluido
Recíbelo en 3 días
Editorial:
Universal-Publishers.com
Año de edición:
2018
ISBN:
9781627346931
53,89 €
IVA incluido
Recíbelo en 3 días

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A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.

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