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A gestão da crise por parte do governo congolês após a explosão do depósito de armas

A gestão da crise por parte do governo congolês após a explosão do depósito de armas

Claude Joseph M’pika

73,26 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2026
Materia
Sociedad y cultura: general
ISBN:
9786630096132
73,26 €
IVA incluido
Disponible

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Sobre IBD

Este livro aprofunda a literatura sobre gestão de crises e comunicação de crise, analisando a forma como o governo congolês geriu a crise que se seguiu às explosões no depósito de armas do acampamento militar de Mpila, em 12 de março de 2012. O estudo aborda igualmente a forma como as autoridades congolesas responderam e geriram os danos à reputação ocorridos durante e após a crise. Recorrendo a diversos temas de comunicação de crise, o projeto centra-se na Teoria da Restauração da Imagem para explicar a estratégia adotada pelo governo congolês para reparar a sua imagem manchada. Os resultados da investigação revelam que a combinação de medidas corretivas, indemnizações e a primeira forma de reduzir a ofensividade, que permitiu ao governo congolês organizar o luto nacional e os funerais, pode ter sido bem-sucedida.

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