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201 Ways to Turn Any Employee Into a Star Player

201 Ways to Turn Any Employee Into a Star Player

Casey Hawley

21,04 €
IVA incluido
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Editorial:
McGraw-Hill
Año de edición:
2004
Materia
Emprendimiento y emprendedores
ISBN:
9780071433709
21,04 €
IVA incluido
Disponible

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  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
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Sobre IBD

The only resource a manager needs to turn a problem employee into a top performer201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley’s unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to: Identify problems before they become seriousDevelop the art of constructive feedbackDeal with defensive reactions from employeesUnderstand which problems need to be managed and which ones don’tUncover the cause of a problem and help an employee talk about itFoster discussion in group conflict situations • Create goals for employee improvementFollow up on employee progress

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