Zero Outage

Zero Outage

Jasmin Bensch / Stephan Kasulke

85,21 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2018
Materia
Informática: cuestiones generales
ISBN:
9783319852317
85,21 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
  • Kálamo Books
  • Librería Perelló (Valencia)
  • Librería Elías (Asturias)
  • Donde los libros
  • Librería Kolima (Madrid)
  • Librería Proteo (Málaga)

This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes - the most common cause of IT outages. Readers also learn how to resolve errors as quickly as possible and permanently eliminate them, and why industry-wide collaboration will only be possible with a shared standard of quality. This book is a practical introduction to making your ICT world even more failsafe and efficient. The authors share key knowledge in quality management and offer an exclusive insight into their extensively tested and continually enhanced formula for success: the Zero Outage approach.

Artículos relacionados

  • Interview with Jeffery Khoury, Bringing Telemedicine to the People
    Richard G Lowe Jr
    Did you know you can consult with a medical specialist over your smartphone from the comfort of your own home? Imagine speaking to a highly-trained and accredited doctor about whatever is ailing you from virtually anywhere in the world.Thanks to a young entrepreneur named Jeffery Khoury, you can get the advice you need from a pool of medical specialists without waiting in a doc...
  • IT Consulting Secrets
    Carl A Katz
    This book is for IT consultants of all experience levels and the content is relevant to any IT support business model from managed services (MSP) to break/fix. The author has methodically compiled these strategies and this information from over sixteen years of experience working in the IT support field at the small and medium sized business and enterprise levels. ...
    Disponible

    29,41 €

  • Modeling, Analysis, and Applications in Metaheuristic Computing
    Peng-Yeng Yin
    The engineering and business problems the world faces today have become more impenetrable and unstructured, making the design of a satisfactory problem-specific algorithm nontrivial. Modeling, Analysis, and Applications in Metaheuristic Computing: Advancements and Trends is a collection of the latest developments, models, and applications within the transdisciplinary fields rel...
  • Knowledge Management and Drivers of Innovation in Services Industries
    Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deli...
  • Current Trends and Future Practices for Digital Literacy and Competence
    Antonio Cartelli
    Being a digital citizen has transformed from a process of familiarizing ones’ self with terminology and techniques to a full-time responsibility in the hands of any who want to stay abreast of the latest technological change in their respective field. Current Trends and Future Practices for Digital Literacy and Competence offers a look at the latest research within digital lite...
  • Human Rights and Risks in the Digital Era
    Globalization, along with its digital and information communication technology counterparts, including the Internet and cyberspace, may signify a whole new era for human rights, characterized by new tensions, challenges, and risks for human rights, as well as new opportunities. Human Rights and Risks in the Digital Era: Globalization and the Effects of Information Technologies ...

Otros libros del autor

  • Zero Outage
    Jasmin Bensch / Stephan Kasulke
    This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes - the most common cause of IT outages...
    Disponible

    48,31 €

  • Zero Outage
    Jasmin Bensch / Stephan Kasulke
    This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes - the most common cause of IT outages...