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Verdünnte Verfügungsrechte

Verdünnte Verfügungsrechte

Frank Ullrich

84,44 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2004
Materia
Ventas y marketing
ISBN:
9783824481255
84,44 €
IVA incluido
Disponible

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Sobre IBD

Frank Ullrich analysiert die Konstrukte Dienstleistung und Dienstleistungsqualität und zeigt, dass es zweckmäßig ist, Dienstleistungen als das Ergebnis eines Kosten/Nutzen-Kalküls der Bestimmung des optimalen Eigentümers von Ressourcen zu betrachten. Die Bestimmungsgrößen für dieses Kalkül können als Dimensionen und Determinanten für die Beurteilung der Dienstleistungsqualität aufgefasst werden.

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