Institute of Leadership & Management
Librería Samer Atenea
Kálamo Books
Librería Elías (Asturias)
Librería Kolima (Madrid)
Librería Proteo (Málaga)
Communication is the key to a satisfactory work environment. This textbook outlines the nature and importance of communication and process of communication in the workplace. An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.