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Total Quality Management and Operational Excellence

Total Quality Management and Operational Excellence

John S. Oakland / Michael A. Turner / Robert J. Oakland

291,61 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2020
Materia
Empresa y gestión
ISBN:
9781138673403
291,61 €
IVA incluido
Disponible

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Sobre IBD

The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and achieve sustainable competitive advantage.

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  • Total Quality Management and Operational Excellence
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    The notion of ’Quality’ in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean-Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence.Quality guru John Oakland’s famous TQM model, ...
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