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The Human Touch

The Human Touch

The Human Touch

Debra Paul / James Cadle / Philippa Thomas / Phillipa Thomas

39,42 €
IVA incluido
Disponible
Editorial:
BCS Learning and Development Ltd
Año de edición:
2012
Materia
Empresa y gestión
ISBN:
9781906124915
39,42 €
IVA incluido
Disponible

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Sobre IBD

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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