Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
This is a book simplifying market. In a world of standardized products, differentiation is on the basis of your service. This book targets to rethink customer service from a customer perspective.