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The Call Center Dictionary

The Call Center Dictionary

Madeline Bodin

66,71 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2002
Materia
Informática: cuestiones generales
ISBN:
9781578200955
66,71 €
IVA incluido
Disponible

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Sobre IBD

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today’s call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

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