Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
A guide to process improvement through benchmarking that provides managers, practitioners and consultants with the information needed to carry out effective benchmarking studies. It helps to assess and improve your company’s processes and performance through benchmarking.