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Librería Elías (Asturias)
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In the dynamic and ever-evolving world of business, 'Spark of Awesome' emerges as a groundbreaking guide, offering transformative strategies to outshine competitors through exceptional customer service, the innovative use of artificial intelligence (AI), and unparalleled recruiting techniques. This book is not just a manual; it’s a revelation for businesses aiming to thrive in today’s competitive landscape. Author Susan Frew, with her deep understanding of the modern business environment, lays out a visionary approach for entrepreneurs, business leaders, and managers. The book opens with a compelling discussion on the importance of customer service in the digital age. Here, Susan Frew argues that amazing customer service isn’t just about solving problems; it’s about creating an experience so memorable that it becomes a key differentiator in the market. The book illustrates how to turn customer interactions into opportunities for growth and brand loyalty through real-life examples and practical tips.
