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SIGESTI - Information Technology Support Management System

SIGESTI - Information Technology Support Management System

André Barcelos / Francisco Hirano / Silas Ferraciolli

49,68 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Informática: cuestiones generales
ISBN:
9786208813819
49,68 €
IVA incluido
Disponible

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The aim of this work is to present the development of a system for managing support as a service in the area of information technology. All stages of the system’s development are based on agile development methodologies, using agile development methods and tools such as Scrum, XP and Grails. The interest of this work lies in the use of the final product developed; SIGESTI (Information Technology Support Management System), which will be used in the workplaces of the respective project directors for testing and then made available for free download from the project’s official website, as well as its source code, under the GNU GPL v3 license. This work presents the development methodologies, technologies used, definitions of the languages covered and development standards. It deals comprehensively with the significant content covered in the subjects of the higher education course in internet systems technology.

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Otros libros del autor

  • SIGESTI - Verwaltungssystem für die Unterstützung der Informationstechnologie
    André Barcelos / Francisco Hirano / Silas Ferraciolli
    Das Ziel dieser Arbeit ist es, die Entwicklung eines Systems für die Verwaltung von Support als Dienstleistung im Bereich der Informationstechnologie vorzustellen. Alle Phasen der Entwicklung des Systems basieren auf agilen Entwicklungsmethoden, wobei agile Entwicklungsmethoden und -werkzeuge wie Scrum, XP und Grails verwendet werden. Das Interesse dieser Arbeit liegt in der Nu...
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  • SIGESTI - Système de gestion du soutien aux technologies de l’information
    André Barcelos / Francisco Hirano / Silas Ferraciolli
    L’objectif de ce travail est de présenter le développement d’un système de gestion de l’assistance en tant que service dans le domaine des technologies de l’information. Toutes les étapes du développement du système sont basées sur des méthodologies de développement agile, utilisant des méthodes et outils de développement agile tels que Scrum, XP et Grails. L’intérêt de ce trav...
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  • SIGESTI - Sistema di gestione del supporto informatico
    André Barcelos / Francisco Hirano / Silas Ferraciolli
    L’obiettivo di questo lavoro è presentare lo sviluppo di un sistema per la gestione del supporto come servizio nell’ambito dell’informatica. Tutte le fasi di sviluppo del sistema sono basate su metodologie di sviluppo agile, utilizzando metodi e strumenti di sviluppo agili come Scrum, XP e Grails. L’interesse di questo lavoro risiede nell’utilizzo del prodotto finale sviluppato...
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