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Self-Service in the Internet Age

Self-Service in the Internet Age

 

194,17 €
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Editorial:
Springer Nature B.V.
Año de edición:
2010
Materia
Informática: cuestiones generales
ISBN:
9781849967532
194,17 €
IVA incluido
Disponible

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Sobre IBD

IntroductionSocial Networking and eDatingThe Role and Implications of the Internet in Healthcare DeliverySelf-Service and E-EducationStakeholder Expectations of Service Quality in a University Web PortalCybermediation in the Tourism and Travel IndustriesTricks and ClicksExperiences of Users from Online Grocery StoresThe Virtual Shopping AisleThe Customer Rules and Other E-Shopping MythsInternet BankingSense or Sensibility?Web-based Self-Service Systems for Managed IT SupportAn Explanatory Model of Self-service on the Internet

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