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Satisfaction des patients à l’égard de la qualité des services de santé en Arabie Saoudite

Satisfaction des patients à l’égard de la qualité des services de santé en Arabie Saoudite

Majed Almutairi

59,25 €
IVA incluido
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Gestión y técnicas de gestión
ISBN:
9786208585952
59,25 €
IVA incluido
Disponible

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Sobre IBD

La satisfaction des patients est un état d’esprit puisqu’elle dépend des émotions entourant les attentes confirmées/dé-confirmées avant de faire l’expérience d’un service de santé (Naidu, 2009). La satisfaction des patients implique la perception et l’attitude d’un patient sous la forme d’un contentement ou d’un mécontentement à la suite du résultat des soins et du traitement qu’ils reçoivent d’une institution de santé ou d’un établissement médical par rapport aux attentes et aux anticipations qu’ils ont eues. (Zolaly, 2012).

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