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Qualitätsurteile in Patientenbefragungen

Qualitätsurteile in Patientenbefragungen

Yasemin Mehmet

84,95 €
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Editorial:
Springer Nature B.V.
Año de edición:
2010
Materia
Gestión y técnicas de gestión
ISBN:
9783834925305
84,95 €
IVA incluido
Disponible

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Sobre IBD

Yasemin Mehmet stellt dar, welche Erwartungen Patienten an ärztliche Konsultationen haben und was Qualität aus Patientensicht ausmacht. In einer empirischen Untersuchung analysiert sie, welche Erfahrungen Patienten in Krankenhäusern machen und wo Patienten Stärken und Schwächen von Gesundheitsdienstleistungen sehen. Abschließend zeigt die Autorin die Perspektiven von Patientenbefragungen auf.

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