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Phänomenologie der Dienstleistungsqualität

Phänomenologie der Dienstleistungsqualität

Wendelin Küpers

72,19 €
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Editorial:
Springer Nature B.V.
Año de edición:
1999
Materia
Economía
ISBN:
9783824443680
72,19 €
IVA incluido
Disponible

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Sobre IBD

Durch Integration von atmosphärischen, rollentheoretischen und symbolisch-narrativen Aspekten erarbeitet der Autor ein vertieftes Verständnis von Dienstleistungsqualität, das über die bisherige Dienstleistungsforschung hinausgeht.

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Otros libros del autor

  • Phenomenology of the Embodied Organization
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    Drawing on contemporary debates and responding to an analytic lacuna in organization and management studies and calls from organizational practice, Phenomenology of the Embodied Organization explores the fundamental and integral role of the body and embodiment in organizational life-worlds. ...