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Personalising Library Services in Higher Education

Personalising Library Services in Higher Education

Elizabeth Tilley

74,63 €
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Editorial:
Taylor & Francis Ltd
Año de edición:
2017
Materia
Biblioteca, archivo y gestión de la información
ISBN:
9780815399858
74,63 €
IVA incluido
Disponible

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Sobre IBD

As students’ financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive, customer-facing staff can successfully achieve an enhanced service without increasing costs. This book uses international case studies and practical advice to show the advantages of the personalised - or boutique - library service.

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Otros libros del autor

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    This book offers a new interpretation of the place of periodicals in nineteenth-century Ireland. Case studies of representative titles as well as maps and visual material (lithographs, wood engravings, title-pages) illustrate a thriving industry, encouraged, rather than defeated by the political and social upheaval of the century.  Titles examined include: The Irish Magazine, a...
  • Personalising Library Services in Higher Education
    Elizabeth Tilley
    As students’ financial commitment increases, so they demand better library services. When budget cuts and centralisation are seen as the answer to financial restraints, the provision of a personalised library service may seem extravagant, but inventive, customer-facing staff can successfully achieve an enhanced service without increasing costs. This book uses international case...