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Performance Measurement with the Balanced Scorecard

Performance Measurement with the Balanced Scorecard

Patrizia Garengo / Stefano Biazzo

66,99 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2012
Materia
Gestión y técnicas de gestión
ISBN:
9783642247606
66,99 €
IVA incluido
Disponible

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Sobre IBD

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a 'management dashboard' to serve as a navigational aid. A dashboard to show - with as few distortions as possible - the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

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