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Osnove CRM sistema

Osnove CRM sistema

Damir Skenderovic

25,76 €
IVA incluido
Disponible
Editorial:
Damir Skenderovic
Año de edición:
2024
Materia
Ventas y marketing
ISBN:
9798224659180
25,76 €
IVA incluido
Disponible

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Sobre IBD

U eri digitalne transformacije, Upravljanje odnosima s klijentima (CRM) postalo je ključni alat za uspjeh kompanija. Ovaj priručnik nudi praktičan i fokusiran vodič za razumijevanje suštine CRM-a i njegove primjene u današnjem poslovnom okruženju.Priručnik demistificira CRM sisteme, čineći ih dostupnim svima, bez obzira na njihovu ulogu u kompaniji. Pruža jasan i koncizan pregled CRM koncepata, funkcionalnosti i prednosti, osnažujući čitaoce da artikuliraju vrijednost CRM-a kolegama i zainteresovanim stranama.Kroz primjere iz stvarnog svijeta i studije slučaja, priručnik demonstrira kako se CRM može iskoristiti za unaprijeđenje odnosa s klijentima, pojednostavljenje prodajnih procesa, optimizaciju marketinških napora i poboljšanje ukupne poslovne efikasnosti.Bilo da ste vlasnik biznisa, menadžer ili zaposlenik, ova knjiga će vas opremiti znanjem i alatima za navigaciju digitalnim pejzažom i iskorištavanje snage CRM-a za postizanje uspjeha vaše kompanije. Ovo je nezaobilazno štivo za svakoga ko želi ostati ispred konkurencije na današnjem tržištu i izgraditi trajne odnose sa svojim klijentima.

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Otros libros del autor

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