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Obsługa klienta w bankach

Obsługa klienta w bankach

Pramod Chaudhari

110,31 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Banca
ISBN:
9786209491535
110,31 €
IVA incluido
Disponible

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Sobre IBD

Książka przedstawia usługi świadczone przez banki i omawia przepisy dotyczące obsługi klienta. Przedstawia również opinie klientów na temat ich zadowolenia z różnych usług świadczonych przez banki. Omówiono w niej również problemy klientów związane z różnymi usługami oraz sugestie dotyczące poprawy jakości usług. Książka poświęcona studium przypadku zadowolenia klientów w bankach spółdzielczych w Indiach stanowi źródło informacji dla bankierów, specjalistów ds. CRM, naukowców i badaczy.

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