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Интеграция ITIL и BPM в процесс выпуска программного обеспечения

Интеграция ITIL и BPM в процесс выпуска программного обеспечения

Дасир Данте де Гатто / Ренато Жозе Засси

32,70 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2024
Materia
Informática: cuestiones generales
ISBN:
9786207223152

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Sobre IBD

Цель данной исследовательской работы - представить пример компании-разработчика программного обеспечения, в котором анализируется процесс управления выпуском версий программного обеспечения, выполняемый для клиента, а также проблемы, возникавшие при его выполнении в течение наблюдаемого периода. Кроме того, будут представлены теоретические концепции процессов, содержащихся в библиотеке ITIL, с акцентом на управление релизами, а также концепции, связанные с управлением бизнес-процессами, в соответствии с методологией BPM. В данном исследовании также рассматривается, как теоретическая контекстуализация была применена к процессам компании, какие инструменты были использованы, какие результаты были получены и была ли достигнута цель структурирования процессов и решения возникших проблем.

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