Kevin C. Desouza / Tobin Hensgen
Librería Samer Atenea
Librería Aciertas (Toledo)
Kálamo Books
Librería Perelló (Valencia)
Librería Elías (Asturias)
Donde los libros
Librería Kolima (Madrid)
Librería Proteo (Málaga)
This work presents an effective design for processing information through five stages from data to actionable knowledge in order to influence behavior within organizations, in an alternative to crisis management that can be applied to any organization.