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Kundenorientiertes Qualitätsmanagement in der Automobilindustrie

Kundenorientiertes Qualitätsmanagement in der Automobilindustrie

Jutta Schwarze

108,84 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2003
Materia
Ventas y marketing
ISBN:
9783824477784
108,84 €
IVA incluido
Disponible

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Sobre IBD

Jutta Schwarze erarbeitet ein integratives und effizienzgeleitetes Konzept zur Planung und Verbesserung der Produkt-, Prozess- und Dienstleistungsqualität für die Automobilindustrie und ähnliche Branchen. Sie beschreibt den Weg zur Erfassung, Gewichtung und Umsetzung der Qualitätsmerkmale sowie die Ableitung einer Entscheidungsregel, die auf Kosten-Nutzen-Relationen basiert und den wettbewerbsbezogenen Handlungsbedarf sowie marktorientierte Kostenvorgaben einbezieht.

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