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Kundenbeziehungs Management

Kundenbeziehungs Management

Jitender Kumar Sharma

54,83 €
IVA incluido
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2024
Materia
Gestión y técnicas de gestión
ISBN:
9786207708956
54,83 €
IVA incluido
Disponible

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Sobre IBD

Sind Studenten nicht Kunden der Hochschulen, an denen sie sich bewerben? Unterscheidet sich diese Beziehung von der Beziehung zwischen einem Kunden und einem Unternehmen? Müssen diese Hochschulen nicht ihre internen Systeme neu ausrichten, um ihren Studenten eine bessere Erfahrung zu bieten? Tatsächlich werben einige Hochschulen bereits damit, dass sie ihren potenziellen Studenten einen ROI oder ein gutes Preis-Leistungs-Verhältnis bieten. Leider drängeln sich die meisten Hochschulen immer noch, um ihre Plätze zu besetzen. Ist effektives CRM zwischen Student und Institut ein Ausweg? Dieses Buch erforscht.

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