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Gestione delle relazioni con i clienti

Gestione delle relazioni con i clienti

Jitender Kumar Sharma

54,87 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2024
Materia
Gestión y técnicas de gestión
ISBN:
9786207709007
54,87 €
IVA incluido
Disponible

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Sobre IBD

Gli studenti non sono clienti delle università a cui chiedono di essere ammessi? Questo rapporto è diverso da quello tra un cliente e un’azienda? Questi college non devono forse riallineare i propri sistemi interni per offrire un’esperienza migliore ai propri studenti? In effetti, alcune università si propongono già di fornire un ROI o un 'rapporto qualità-prezzo' ai loro futuri studenti. Purtroppo, la maggior parte degli istituti si affanna ancora per riempire i propri posti. Un CRM efficace tra studente e istituto è una via d’uscita? Questo libro esplora.

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Otros libros del autor

  • Gestion des relations avec la clientèle
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    Les étudiants ne sont-ils pas des clients des établissements d’enseignement supérieur qu’ils souhaitent intégrer ? Cette relation est-elle différente de celle qui existe entre un client et une entreprise ? Ces établissements n’ont-ils pas besoin de réaligner leurs systèmes internes pour offrir une meilleure expérience à leurs étudiants ? En fait, quelques établissements se targ...
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  • Kundenbeziehungs Management
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    Sind Studenten nicht Kunden der Hochschulen, an denen sie sich bewerben? Unterscheidet sich diese Beziehung von der Beziehung zwischen einem Kunden und einem Unternehmen? Müssen diese Hochschulen nicht ihre internen Systeme neu ausrichten, um ihren Studenten eine bessere Erfahrung zu bieten? Tatsächlich werben einige Hochschulen bereits damit, dass sie ihren potenziellen Studen...
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  • Gestão da relação com o cliente
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    Os estudantes não são clientes dos estabelecimentos de ensino superior em que pretendem ser admitidos? Será esta relação diferente da relação entre um cliente e uma empresa? Não precisarão estes colégios de realinhar os seus sistemas internos para proporcionar uma melhor experiência aos seus estudantes? De facto, alguns estabelecimentos de ensino superior já se propõem oferecer...
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