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Internetgestütztes Customer Relationship Management

Internetgestütztes Customer Relationship Management

Jörg Bromberger

84,51 €
IVA incluido
Disponible
Editorial:
Springer Nature B.V.
Año de edición:
2004
Materia
Ventas y marketing
ISBN:
9783824480562
84,51 €
IVA incluido
Disponible

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Sobre IBD

Jörg Bromberger untersucht, welche Kundenbindungsmaßnahmen durchgeführt werden und welchen Beitrag diese zur Verbesserung des Unternehmenserfolgs leisten. Der Schwerpunkt liegt auf der Bewertung der notwendigen unternehmensseitigen Voraussetzungen für die Umsetzung erfolgreicher CRM-Maßnahmen entlang der Bereiche Strategie, Organisation und Informationstechnologie.

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