Gestão da qualidade total

Gestão da qualidade total

Katari Neeraja / Patha Rajitha / Ramidi Raja Babu

65,93 €
IVA incluido
Disponible
Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
ISBN:
9786209320415
65,93 €
IVA incluido
Disponible

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Sobre IBD

O livro cobre as ferramentas e técnicas de TQM. Os capítulos discutem benchmarking, tecnologia da informação, sistemas de gestão da qualidade e aspectos ambientais. Este livro contém informações obtidas de fontes autênticas e altamente conceituadas.Também cobre os princípios da Gestão da Qualidade Total (TQM) em cinco módulos. Inclui definições de TQM, sistemas de qualidade como ISO 9000, conceitos de liderança, satisfação do cliente, envolvimento dos funcionários e técnicas de melhoria contínua de processos como Seis Sigma e Controle Estatístico de Processos.

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