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Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business

Brendan B. Read

88,83 €
IVA incluido
Disponible
Editorial:
Taylor & Francis Ltd
Año de edición:
2005
Materia
Informática: cuestiones generales
ISBN:
9781578203130
88,83 €
IVA incluido
Disponible

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Sobre IBD

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f

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