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Customer Tells

Customer Tells

Dr. Ben Sorensen / Dr. Marty Seldman / DrBen Sorensen / DrMarty Seldman / John Futterknecht

18,55 €
IVA incluido
Disponible
Editorial:
Lulu Press
Año de edición:
2020
Materia
Comunicación y presentación empresarial
ISBN:
9781735059310
18,55 €
IVA incluido
Disponible

Selecciona una librería:

  • Librería Samer Atenea
  • Librería Aciertas (Toledo)
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  • Donde los libros
  • Librería Kolima (Madrid)
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Sobre IBD

What do championship poker players and world-class salespeople have in common?The ability to read people.Customers 'tell' us how to deliver the highest levels of service. If we pay attention to them,listen to their words, and observe their behavior, they will guide us to do the following:• Treat them the way they want to be treated.• Meet and exceed their expectations.• Provide a positive, predictable experience.• Develop strong relationships and bonds.• Tailor our approach to each individual.

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