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Consumatore coscienzioso, cittadino negligente?

Consumatore coscienzioso, cittadino negligente?

Michel Vasconcelos

76,74 €
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Editorial:
KS OmniScriptum Publishing
Año de edición:
2025
Materia
Sociedad y cultura: general
ISBN:
9786208630232
76,74 €
IVA incluido
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Partendo da uno studio etnografico condotto presso Procon Vitória, abbiamo analizzato la relazione tra consumo e cittadinanza, partendo dalla seguente domanda: essere consumatore è cittadino in Brasile? Abbiamo studiato i reclami derivanti dai conflitti nelle relazioni con i consumatori, caratterizzati come drammi sociali, formalizzati presso l’istituzione di tutela dei consumatori. L’obiettivo è stato quello di individuare le ragioni che hanno spinto i consumatori a presentare i loro reclami a Procon Vitória. L’ipotesi è che lo abbiano fatto più per un’offesa morale che per un diritto legale. In primo luogo, descriviamo le condizioni in cui è stato raccolto il materiale etnografico e riflettiamo su questa esperienza. In seguito, discutiamo del consumo come processo socio-culturale, considerandolo un aspetto centrale delle società occidentali contemporanee, caratterizzate come società dei consumi. Discutiamo anche della cittadinanza nel contesto brasiliano, soprattutto dal punto di vista delle nozioni di individuo e persona. Infine, valutiamo la relazione tra consumo, individuo, persona e cittadinanza, suggerendo differenze tra le categorie di consumatore e cliente.

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